Privacy Policy for Engage New York

Effective Date: June 2, 2026
Last Updated: June 2, 2026

Engage New York ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and interactive mapping services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

Personal Data
We may collect personally identifiable information that you voluntarily give us when you choose to participate in various activities related to the Service, such as:

• Name, email address, and contact information when you create an account or sign up for a pilot program.

• Business details if you are a merchant registering through a local chamber of commerce or council.
   

Derivative and Device Data
Information our servers automatically collect when you access the Service, including:

• Your IP address, browser type, operating system, and access times.

• Device name and ID, and your interactions with the application (e.g., tours viewed, links clicked).
   

Geo-Location Information
To provide our hyper-local discovery and Smart Tours features, we may request access or permission to track location-based information from your mobile device, either continuously or while you are using the Service. If you wish to change our access or permissions, you may do so in your device’s settings.

2. How We Use Your Information

We use the information collected to provide a seamless interactive experience, specifically to:

• Deliver targeted neighborhood itineraries and map local business locations.

• Help local merchants and chambers of commerce analyze aggregated data to increase spend and visits and boost foot traffic.

• Respond to customer service requests and support local NYC council initiatives.

• Understand usage trends to improve the AI Tour Guide and user interface.
   

3. Disclosure of Your Information

We do not sell your personal data. We may share information we have collected about you in certain situations:

• With Local Merchants & BIDs: We may share anonymized, aggregated traffic data with Business Improvement Districts (BIDs), chambers of commerce, and local councils to demonstrate economic impact and drive additional sales. Individual tracking data is never shared with businesses without your explicit consent.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, or to investigate potential violations of our policies.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as data analysis, email delivery, hosting services, and customer service.
   

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Your Privacy Rights and Choices

• Location Services: You can opt out of location tracking at any time by turning it off in your device settings. However, note that core features like real-time navigation on Smart Tours will be disabled.

• Account Information: You may at any time review or change the information in your account or terminate your account by contacting us directly.
   

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: hello@engageforbusiness.com